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Case Study
Data#3

“Our vision is to harness the power of people and technology for a better future. As such, our people are the key to our success. Achieving work-life, balance is a goal for all our people and it looks different to every individual. As a business, we are continuously looking for programs and initiatives to support our people in achieving this goal. Being an accredited family friendly workplace further demonstrates our commitment to best practices in relation to work-life balance.”

Tash Macknish | Group Manager OD&HR, Data#3
Data#3 team photo
About Data#3
Why is Data#3 committed to be a family friendly workplace?

At Data#3, our people are the heartbeat of our business. So much so, that our core values are recognised as Honesty, Excellence, Agility, Respect and Teamwork: HEART. Our decades of success in a highly competitive industry are largely thanks to the skill, dedication, and innovation of our people, so it makes sense to support them in every way we can.

 

Having this strong people focus, has never been more important than over the last 18 months, where the impacts of COVID-19 have had profound effects on our staff. However, in response to the challenges presented through COVID-19, we have tried to use this as an opportunity to find new, innovative, and meaningful ways in which we can help support our people in navigating the new world we are living in. In taking this approach, and prioritising the needs of our people, we believe that we can help them lead happier and more fulfilling personal and professional lives.

Point of Difference

Share a family friendly workplace initiative that your organisation excels with and the impact it is having on the workplace culture?

Flexible work practices have always been available at Data#3, however over the past 18 months, we have made significant changes to these arrangements. These changes have been shaped by our people, who have provided regular and ongoing feedback to us, regarding their work preferences and needs.

 

As a result, Data#3 adopts a 40/60 hybrid working model. Under this model, staff work 40% of their time from the office and up to 60% of their time at home. Staff choose the days and times they work in the office, and this can change week-to-week.

 

To support our flexible work practices, we have several policies, resources and entitlements in place, including:

  • Providing our people with required hardware and software, to enable them to effectively work from a remote location
  • WFH risk assessments, to identify and manage potential safety hazards in our people’s remote work locations
  • Access to ergonomic equipment to support remote working
  • Trainings on how to set up workstations, use their hardware and software technologies
  • Various work arrangements including; condensed hours, part time, job sharing, flexitime and casual options
  • Provision of carers, study, community, wellness, military, and volunteer leave so our people can engage in outside of work commitments, and
  • Our people have the option to purchase or sell their annual leave, which enables them to better support current life circumstances.

 

Our hybrid working model is designed to accommodate our people’s need for flexibility in either their work hours or location, while also balancing the needs of their team and the wider business.

How

How have you seen your people respond to this initiative?

Our flexible work arrangements are widely embraced by our people, and we have seen their support and appreciation for our options evidenced through the high staff uptake of these practices and the positive feedback provided in Data#3’s annual People Satisfaction (PSAT) Survey.

 

The uptake of our flexible work arrangements is visible across all company levels and lines of business. One of the key drivers to our widespread engagement, is a result of our leadership team being strong advocates and models. In doing so, it reinforces to our people that they not only have permission, but are strongly encouraged to put in place a flexible work arrangement which best supports their work-life balance.

 

A further testament of the positive impact our flexible work arrangements has had on our people, is apparent in Data#3’s annual PSAT survey feedback. This year, our people indicated that five of the 10 highest areas of work satisfaction come from factors related to work-life balance, flexibility, support and safety. In addition, staff rated work-life balance as the biggest reason they stay working at Data#3, closely followed by our great company culture. Some of the comments our people provided include:

 

“I’ve seen how the company has supported staff during difficult family/personal times. It is a big piece of mind to have this – and makes me very proud of it.”

 

“I feel Data#3 always put their staff’s needs first, even more so than making money. I think because of this, staff want to work to the best of their ability and go over and above.”

 

“Data#3 has a great work-life balance, supported by a strong culture.”

 

Outcomes

What are some of the business benefits you see from being a family inclusive organisation?

We know that people’s personal lives impact their professional lives, and vice versa. As such, Data#3 sees that through being endorsed as a family friendly workplace, we have an opportunity to bolster our efforts of supporting our people and have an avenue to showcase our commitment and passion for doing so.

 

Through this program and affiliation, Data#3 is better positioned to understand and implement the latest and most effective policies and practices available to support our people. This will enable us to continuously update and evolve our approach, so we are addressing the varying and changing needs of our people. Furthermore, we are able to clearly articulate and promote the support and assistance we provide staff in these areas, which will be beneficial in helping us to continue to attract, develop and retain high quality candidates.

From Our Leaders

“Our vision is to harness the power of people and technology for a better future. As such, our people are the key to our success. Achieving work-life, balance is a goal for all our people and it looks different to every individual. As a business, we are continuously looking for programs and initiatives to support our people in achieving this goal. Being an accredited family friendly workplace further demonstrates our commitment to best practices in relation to work-life balance.”

Tash Macknish | Group Manager OD&HR, Data#3

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Parents At Work acknowledge and pay respect to the past, present and future Traditional Custodians and Elders of this nation and the continuation of cultural, spiritual and educational practices of Aboriginal and Torres Strait Islander peoples.

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  • Services
    • Overview
    • Member Packages
      • For HR Teams
      • For Leaders
      • For Employees
      • Certification
  • Our Network
    • Case Studies
    • Purpose-led Partnerships
    • Content and Service Partners
  • Our Purpose
    • Our Story
    • In the Media
  • Events
    • For Employers
    • For Employees
  • Thought Leadership
    • Research Insights
    • Articles
    • Podcast
    • Family Friendly Workplaces   
    • National Working Families Survey
      • 2024 National Working Families Report
      • 2024 Key Findings
    • APLEN Network
  • Services
    • Overview
    • Member Packages
      • For HR Teams
      • For Leaders
      • For Employees
      • Certification
  • Our Network
    • Case Studies
    • Purpose-led Partnerships
    • Content and Service Partners
  • Our Purpose
    • Our Story
    • In the Media
  • Events
    • For Employers
    • For Employees
  • Thought Leadership
    • Research Insights
    • Articles
    • Podcast
    • Family Friendly Workplaces   
    • National Working Families Survey
      • 2024 National Working Families Report
      • 2024 Key Findings
    • APLEN Network