Care & Living with Mercer is a unique service that helps families across Australia make better, faster aged care decisions.
From personalised aged care advice through to help finding and coordinating care arrangements, Care & Living with Mercer connects families with the services and providers they need to thrive. The service can support at every step of the ageing journey whether families are seeking home care, independent retirement living, residential aged care and end-of-life preparation.
Care & Living with Mercer is available through leading employers as a benefit to support the increasing number of working Australians with eldercare responsibilities.
Service offering
Care & Living with Mercer offers different service options to suit each family’s unique situation.
Guidance & Advice:
A ‘done with you’ online service, Guidance & Advice offers personalised aged care plans and shortlist of providers tailored to individual needs, preferences, and location, with access to support from expert Care Consultants by phone or video call. Suitable for individuals and families planning ahead for their aged care needs.
Care Concierge:
A ‘done for you’ service, the Care Concierge offers step-by-step advice and implementation of actions for you by expert Care Consultants. Support is tailored to individual needs and can include a Care Plan, placement into care, arranging back-up care or an hourly consultancy. Suitable for when you are overwhelmed, or the situation is urgent.
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Creating family-friendly workplaces for all
Our preferred partners are carefully selected to provide our clients and members with access to leading experts and service providers in the areas of career, parenting/carer and wellbeing. This enables organisations to have one point of contact through Parents At Work, while remaining at the forefront on leading practice solutions across all aspects concerning working families.
Parents At Work acknowledge and pay respect to the past, present and future Traditional Custodians and Elders of this nation and the continuation of cultural, spiritual and educational practices of Aboriginal and Torres Strait Islander peoples.
